-
AI trust gap hits customer experience
Read the full story: AI trust gap hits customer experienceCustomer trust in AI service tools is weakening noticeably. Smart Communications research shows consumers want digital journeys to work seamlessly, but expect clearer disclosure, stronger human oversight, and less friction when companies deploy AI.
Latest stories —
-
UK invests £63m to boost EV infrastructure
UK government invests £63 million to enhance EV infrastructure. The…
-
IRIS names Jason Dies as new CEO
Jason Dies has been appointed CEO of IRIS Software Group.…
-
Datamaran unveils new ESG management platform
Datamaran launches a platform for managing ESG strategies. The new…
-
AI is ready. Are your people?
AI is fast becoming essential for businesses of all sizes.…
-
UK M&A deals of the week: 18 July 2025
A decisive week for UK M&A activity, marked by global…
-
Palo Alto Networks secures carbon removal deal
1PointFive and Palo Alto Networks sign carbon removal agreement. The…
-
US passes Genius Act, ignites global crypto race
The US Congress has passed its first federal crypto law.…
-
Germany blocks EU joint debt as budget fight erupts
Berlin’s rejection of joint EU debt has deepened division. The…
-
AI giants unready for human-level intelligence risks
AI firms face scrutiny over safety after a new report…
-
Microsoft inks major carbon removal deal
Microsoft and Vaulted Deep announce a major carbon removal deal.…
Read the latest edition of Business Quarter:
Leadership —
-
IONOS warns AI trust gap slows SMEs
SME AI adoption is being slowed by trust concerns. IONOS research finds UK small businesses remain wary of data theft, unauthorised access, and reliance on non-European vendors, raising procurement and sovereignty questions around AI rollout.
