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Content Guru tops Gartner CCaaS recommendation score
Read the full story: Content Guru tops Gartner CCaaS recommendation scoreContent Guru strengthens CCaaS standing with fresh Gartner customer validation. The UK provider says the latest Voice of the Customer report puts it top for recommendation, while also scoring strongly on support, sales, deployment, and product capability.
Latest stories —
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Tradespeople brace for digital tax burden
Tradespeople face fresh tax admin as living costs climb further.…
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ServiceNow makes enterprise AI native by default
ServiceNow is making enterprise AI standard across its entire portfolio.…
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AI deal-seeking shifts retail incentive strategy
AI is reshaping how shoppers search for retail deals today.…
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ADP adds AI to payroll checks
ADP has launched an AI agent for payroll variance checks.…
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AWS targets agent sprawl with registry
AWS has launched a registry to govern enterprise AI agents.…
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Tesco deepens AI push on personalisation
Tesco expands AI personalisation to sharpen loyalty, relevance, and growth.…
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AI exposes SMEs’ hidden payment gap
UK SMEs are losing revenue to payment failures and churn.…
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Basic mistakes still drive cloud breaches
Basic security mistakes still dominate major cloud breaches, Wiz warns.…
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Greenpark reshapes leadership for global push
Greenpark has promoted three executives to support global expansion plans.…
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Manchester tops UK independent business rankings
Manchester leads Britain’s new ranking for independent business density today.…
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Leadership —
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Benifex names Mohamad Awada chief services officer
Benifex has hired Mohamad Awada to scale customer delivery globally. The appointment comes as employers face growing pressure to prove benefits programmes are being implemented well, adopted by staff, and linked to wider business performance.
