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Content Guru tops Gartner CCaaS recommendation score
Read the full story: Content Guru tops Gartner CCaaS recommendation scoreContent Guru strengthens CCaaS standing with fresh Gartner customer validation. The UK provider says the latest Voice of the Customer report puts it top for recommendation, while also scoring strongly on support, sales, deployment, and product capability.
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Comment — The role of flexible workspaces in economic resilience
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Consider the situation of in-house lawyers; their role is not as ‘simple’ as many believe.
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Premier League to keep ability to sell hotels to related companies
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Leadership —
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Benifex names Mohamad Awada chief services officer

Benifex has hired Mohamad Awada to scale customer delivery globally. The appointment comes as employers face growing pressure to prove benefits programmes are being implemented well, adopted by staff, and linked to wider business performance.








