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Oracle moves CX workflows beyond copilots
Read the full story: Oracle moves CX workflows beyond copilotsOracle is pushing CX software from support functions to execution. Its new Fusion Agentic Applications target sales, marketing, and service teams with governed automation inside core workflows.
Latest stories —
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M&G’s climate-focused fund range secures ‘Sustainability Improvers’ label in UK
M&G Investments’ climate-focused fund range has been awarded the UK’s…
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The Tesla Factor: Leading Organisations Through Uncertainty and Change
Adaptive leadership has emerged as the ultimate tool for steering…
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Utilising Analytics for Marketing Campaign Success
From personalised recommendations to real-time campaign adjustments, data-driven marketing has…
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Leadership —
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AI chiefs set to reshape C-suites, claims XFactorAI CEO
AI could absorb a third of executive workloads soon globally. XFactorAI’s John Margerison says the biggest obstacles will be trust, regulation, and the slow pace of relying only on internal build teams.
