
GOV.UK Chat is expanding access to official digital support services. The AI assistant, available in the GOV.UK app, is designed to answer routine questions faster and ease pressure on helplines.

Amplify brings full online ranges into stores without bespoke builds. One iota’s Shopify-native kiosk app lets shoppers browse the full catalogue in-store and complete purchases on their own phones.

Tableau is extending analytics into agent-driven enterprise action systems today. The platform update links semantic models, conversational interfaces, governance, and workflow execution as Salesforce moves BI closer to live operational systems.

The deal will deepen regulated-sector technology expertise across Europe further. Version 1’s acquisition of CreateFuture will create a 4,250-person technology services group with annual revenues of more than €500 million and broader AI-led delivery capability.

SNG completes Workday rollout across core HR and finance operations. The housing association says the new platform gives more than 3,000 employees a unified digital foundation.

Studio Graphene expands into Ireland through Tribe Digital integration. The move gives the product studio its first Irish foothold and adds deeper design and experience capability to its wider digital offering.

Payment failures are putting retail and hospitality sales at risk. FreedomPay’s latest study found fast-rising losses during outages, alongside pressure on staff and customer patience.

A policy report warns over growing digital dependence in Britain. Open Rights Group said the UK needs stronger digital sovereignty and less reliance on major US providers.

Salesforce folds apps, agents, and tools into one unified catalogue. The new AgentExchange combines AppExchange, Slack Marketplace, and Agentforce listings as Salesforce adds orchestration and governance controls for production AI deployments.

Retailers still lose revenue through outdated integration approaches today. Patchworks says bespoke builds and temporary workarounds remain widespread in UK retail, even as poor system connectivity drives financial and operational strain.