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Fragmented data slows AI loyalty gains
Read the full story: Fragmented data slows AI loyalty gainsFinancial services companies are building AI upon fragmented customer data. AND Digital research finds infrastructure gaps are limiting personalisation, raising costs, and increasing concern that poor experiences will drive customers away.
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Cyber cracks in the high street
The M&S breach is a wake-up call for enterprises —…
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Disability Smart Awards 2025 winners announced: Celebrating innovation in disability inclusion
Thirteen winners announced at the Disability Smart Awards 2025, recognising…
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Why are UK workers so unhappy?
A new survey ranks British employees among Europe’s least happy…
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Aston Martin limits US exports as Trump tariffs cloud outlook and losses narrow
Aston Martin cuts exports to the US amid tariff uncertainty,…
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Truly: Losses continue at brand backed by Dragons’ Den star Peter Jones
Losses have widened at Truly, the lifestyle brand launched by…
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Trump’s auto tariff pivot sends mixed signals to global carmakers
President Trump’s easing of car import tariffs offers some relief…
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Investor demand for gold hits three-year high
Record interest from investors and sustained appetite from central banks…
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ONS to assess cost to public purse of British Steel rescue
The UK’s official statistics body has begun an assessment of…
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Meta launches ChatGPT rival app ahead of key earnings report
Meta has launched its first standalone AI app in a…
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Kering launches new water sustainability strategy
Luxury fashion conglomerate Kering has unveiled a comprehensive “Water Positive…
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Leadership —
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Hundredth hire marks business focus tipping point
The hundredth employee appears to mark a management pressure point. New Adobe analysis links growing headcount with coasting, organisational friction, and a greater need for formal structures, clear accountability, and trained managers.
