
Epicor has broadened Prism with new agentic ERP capabilities. The update adds design, build, and execution tools aimed at embedding AI more deeply into enterprise workflows.

AI adoption alone no longer guarantees competitive edge for enterprises. Roop Singh, Chief Executive Officer of Version 1, argues that lasting value comes from redesigning workflows, strengthening governance, and tying AI investment to clear business outcomes.

Galytix has expanded its leadership bench to accelerate financial AI. Five senior appointments across growth and partnerships strengthen the company’s push into banking and insurance markets adopting specialist, production-grade AI tools.

Epicor is promising faster ERP go-lives through expanded AI tooling. The software company says qualified cloud implementations can now target a 90-day go-live under its expanded Ascend programme.

Zendesk is recasting customer service around autonomous AI agents today. The company says its new platform ties service automation to verified resolutions rather than ticket deflection alone.

LaunchDarkly has launched runtime controls for production AI agents globally. AgentControl is designed to let software teams change live agent behaviour without redeploying applications, as enterprises push more agentic systems into production.

Rightbrain has secured £3m to accelerate AI deployment for businesses. The Newcastle company will use the funding to expand hiring, deepen the product, and build out a partner channel in the UK and overseas.

Silks has embedded certified ID checks into legal AI workflows. Its Credas integration is aimed at speeding up compliant client onboarding for mid-market law firms while keeping data inside a secure UK environment.

Webidoo has secured new capital to expand its SMB AI platform. The $25 million round will support growth in agentic AI, platform development, and acquisitions across SaaS and marketing.

Minor IT requests are stalling UK businesses’ AI ambitions badly. Hannah Salt, Head of Customer Enablement, says weak self-service, poor process integration, and strained cross-business collaboration are limiting strategic IT progress.