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Oracle is pushing CX software from support functions to execution. Its new Fusion Agentic Applications target sales, marketing, and service teams with governed automation inside core workflows.
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Mojo says AI is helping advisers scale mortgage broking faster. Verified filings show revenue reached £14.2 million in 2024, as the UK mortgage market enters a remortgage-heavy period shaped by affordability pressure, renewed demand, and a wider push for technology-enabled advice with human oversight.
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Gartner data shows many AI projects are misdirected and underperforming. Basware says organisations should start with narrower, data-rich workflows where automation value can be proven, rather than forcing AI into areas with weak governance, poor data, or unclear business objectives.
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Custom AI agents could shift serious risk onto Irish boards. Nucleo says businesses trying to replace SaaS with bespoke AI tools may cut software spend, but take on unmanageable governance, compliance, and oversight exposure in return.
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AI adoption is widening, but enterprise understanding still lags badly. AND Digital says stronger data governance, customer focus, and disciplined readiness are separating scalable AI programmes from expensive pilots that fail to deliver.
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OPIT is taking applied AI research online for professionals globally. Its new doctorate is designed around real-world organisational impact, flexible study, and the growing market for advanced AI leadership capability beyond traditional academic pathways.
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AI could absorb a third of CEO workloads by 2028. XFactorAi’s chief says trust, regulation, and slow in-house builds remain the biggest barriers to adoption.
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BMC has expanded AI tools across mainframe operations and development. New releases target skills gaps, application analysis, certificate management, and orchestration.
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bidtogether launches to cut tendering costs and turnaround times faster. The North East service combines AI workflows with human bid writers to help SMEs compete for contracts.
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New consultancy targets the systems slowing marketing execution and performance. Founded by two agency leaders, Committed Citizens is pitching six-week interventions to help CMOs improve delivery, cut waste, and make marketing operations work faster.