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Oracle is pushing CX software from support functions to execution. Its new Fusion Agentic Applications target sales, marketing, and service teams with governed automation inside core workflows.
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Major co-located conferences will gather architecture, change, and design leaders. The London event will run from 8 to 12 June, combining three conference tracks with keynotes, workshops, networking, and ticket discounts for delegate groups.
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Mojo says AI is helping advisers scale mortgage broking faster. Verified filings show revenue reached £14.2 million in 2024, as the UK mortgage market enters a remortgage-heavy period shaped by affordability pressure, renewed demand, and a wider push for technology-enabled advice with human oversight.
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UK businesses cut jobs rapidly in 2026 amid economic challenges. Rising redundancies and job scarcity have exposed the UK economy to the Iran war’s effects, with sectors like retail and hospitality particularly struggling under difficult conditions.
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Gartner data shows many AI projects are misdirected and underperforming. Basware says organisations should start with narrower, data-rich workflows where automation value can be proven, rather than forcing AI into areas with weak governance, poor data, or unclear business objectives.
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Custom AI agents could shift serious risk onto Irish boards. Nucleo says businesses trying to replace SaaS with bespoke AI tools may cut software spend, but take on unmanageable governance, compliance, and oversight exposure in return.
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Modest rewards still matter, but access remains sharply uneven nationwide. GCVA says gift cards can boost morale and loyalty, yet part-time workers and public sector staff are far less likely to receive them.
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AI adoption is widening, but enterprise understanding still lags badly. AND Digital says stronger data governance, customer focus, and disciplined readiness are separating scalable AI programmes from expensive pilots that fail to deliver.
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Sole traders are increasingly asking AI for support with tax. Starling’s research suggests speed is driving adoption as new HMRC digital reporting rules push sole traders towards faster, simpler, and more integrated financial workflows.
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OPIT is taking applied AI research online for professionals globally. Its new doctorate is designed around real-world organisational impact, flexible study, and the growing market for advanced AI leadership capability beyond traditional academic pathways.