
Retailers still lose revenue through outdated integration approaches today. Patchworks says bespoke builds and temporary workarounds remain widespread in UK retail, even as poor system connectivity drives financial and operational strain.

UK leaders say compliance and talent pressures have intensified further. AMBS research suggests regulatory complexity and workforce challenges are defining a tougher operating environment for senior decision-makers across UK businesses.

Basware launches AI training for finance teams navigating automation change. The certification is designed to help AP professionals manage AI agents as digital teammates, ahead of a global customer rollout on 11 May.

Zuto promotes chief operating officer Aimee Gethin to chief executive. The move completes a planned succession as the car finance fintech targets more than £100m in revenue this year.

UK explores deeper EU rules alignment for trade efficiency plans. Ministers say closer alignment could support growth, lower friction in key sectors, and reshape how businesses plan for future regulation.

NatWest opens Oxford applications for its £100,000 accelerator pitch competition. The latest round is designed to pair funding with coaching and investor access for early-stage UK founders.

Content Guru strengthens CCaaS standing with fresh Gartner customer validation. The UK provider says the latest Voice of the Customer report puts it top for recommendation, while also scoring strongly on support, sales, deployment, and product capability.

Tradespeople face fresh tax admin as living costs climb further. Tradesman Saver says many sole traders still handle their own accounts, even as Making Tax Digital brings quarterly updates and digital record-keeping into scope for more taxpayers.

ServiceNow is making enterprise AI standard across its entire portfolio. The update combines context, governance, workflow execution, and developer tooling in every product tier.

AI is reshaping how shoppers search for retail deals today. XCCommerce’s latest study says retailers now need consistent, personalised incentives across every channel to protect loyalty and conversion.