Digital transformation
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Why ‘high IQ’ AI still needs human oversight
AI may seem highly intelligent but it still needs supervision. Treating large language models as autonomous decision-makers ignores a key truth: performance does not equal understanding. Tim Sears, Chief AI Officer at HTEC, argues that human oversight is not a constraint on innovation — it’s the foundation for responsible deployment.
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Rethinking software development: The promise and reality of vibe coding
Vibe coding shifts software creation from code to outcomes. Michael Hunger, VP of Product Innovation at Neo4j, unpacks the promise of AI-guided software development — and tackles three persistent myths holding vibe coding back from mainstream adoption.
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How using customer data effectively can help tech businesses make smarter decisions
Using customer data well fuels tech growth and lasting loyalty. Sa’ed Anabtawi, Product Director at WOLF, explores how data-informed decision-making — from early-stage feedback loops to in-app behavioural insights — helps tech businesses accelerate growth, improve retention, and build customer-first product strategies that scale effectively.
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Digital euro could be profit-making, ECB suggests
ECB forecasts digital euro will generate returns for payment providers. The European Central Bank says payment service providers stand to profit from distributing the digital euro, which is nearing the end of its preparation phase. A formal decision on issuing the currency is expected by October.
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The Cyber Security and Resilience Bill: What impact will agile regulations have?
Cybersecurity compliance is no longer optional — it’s a moving target. Sam Peters, Chief Product Officer at ISMS.online, examines the UK’s Cyber Security and Resilience Bill and why organisations must evolve their compliance strategies to keep pace with an increasingly dynamic regulatory landscape.
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Reversing data debt: Insurance’s untapped growth engine
Insurance generates data at an extraordinary scale every day. But for all its analytical muscle, most insurers remain constrained by legacy systems and siloed data environments. Rory Yates, Global Head of Strategy at EIS, argues that industry growth requires reimagining how data is managed, shared, and operationalised.
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US escalates lobbying against EU’s digital services law
US diplomats mount formal campaign against the EU’s digital law. A confidential directive from Washington has instructed American diplomats in Europe to push for changes to the Digital Services Act, arguing the rules burden US tech companies and threaten free speech. European authorities are standing firm as regulatory tensions grow.
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ASAPP adds oversight to AI contact agents
ASAPP launches new controls to balance AI and human oversight. The GenerativeAgent update gives companies more ways to monitor, test, and guide AI.
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Specialist’s gambit: Steve Flavell, LoopUp, and the art of the strategic pivot
LoopUp’s strategic pivot is a masterclass in modern business resilience. Steve Flavell led the company through disruption, delisting, and reinvention, turning a near-collapse into a new growth story. As cloud communications gets smarter, LoopUp’s challenge now is to match operational excellence with innovation in a rapidly shifting market.
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Landmark AI Act enters force across Europe
Europe’s AI Act is now entering a pivotal new phase. General-purpose AI system providers must comply with sweeping transparency, risk and documentation requirements, facing fines up to €35 million for non-compliance.