• AWS targets agent sprawl with registry

    AWS has launched a registry to govern enterprise AI agents. The preview service aims to help teams catalogue, approve, and reuse agents across cloud and on-premises environments as adoption accelerates.


  • Tesco deepens AI push on personalisation

    Tesco expands AI personalisation to sharpen loyalty, relevance, and growth. A new partnership with Adobe links Clubcard insight, content creation, and co-developed experimentation as Tesco pushes for more useful offers and digitally led engagement.


  • AI exposes SMEs’ hidden payment gap

    UK SMEs are losing revenue to payment failures and churn. Access PaySuite says the average annual hit is £159,500, as finance teams spend hours each week chasing preventable failures, abandoned checkouts, and customer losses.


  • Basic mistakes still drive cloud breaches

    Basic security mistakes still dominate major cloud breaches, Wiz warns. New research says AI is widening the environments where known weaknesses appear, rather than creating entirely new classes of risk.


  • Greenpark reshapes leadership for global push

    Greenpark has promoted three executives to support global expansion plans. The agency says the changes support operational consistency, regional accountability, and broader product development as consumer discovery fragments across search, social, paid media, and AI-generated answers.


  • Oracle moves CX workflows beyond copilots

    Oracle is pushing CX software from support functions to execution. Its new Fusion Agentic Applications target sales, marketing, and service teams with governed automation inside core workflows.


  • London to host change design conferences

    Major co-located conferences will gather architecture, change, and design leaders. The London event will run from 8 to 12 June, combining three conference tracks with keynotes, workshops, networking, and ticket discounts for delegate groups.


  • Mojo bets on AI-backed mortgage advice

    Mojo says AI is helping advisers scale mortgage broking faster. Verified filings show revenue reached £14.2 million in 2024, as the UK mortgage market enters a remortgage-heavy period shaped by affordability pressure, renewed demand, and a wider push for technology-enabled advice with human oversight.


  • AI projects stall as ROI lags

    Gartner data shows many AI projects are misdirected and underperforming. Basware says organisations should start with narrower, data-rich workflows where automation value can be proven, rather than forcing AI into areas with weak governance, poor data, or unclear business objectives.


  • Irish boards warned on AI liability

    Custom AI agents could shift serious risk onto Irish boards. Nucleo says businesses trying to replace SaaS with bespoke AI tools may cut software spend, but take on unmanageable governance, compliance, and oversight exposure in return.