• US escalates lobbying against EU’s digital services law

    US diplomats mount formal campaign against the EU’s digital law. A confidential directive from Washington has instructed American diplomats in Europe to push for changes to the Digital Services Act, arguing the rules burden US tech companies and threaten free speech. European authorities are standing firm as regulatory tensions grow.


  • ASAPP adds oversight to AI contact agents

    ASAPP launches new controls to balance AI and human oversight. The GenerativeAgent update gives companies more ways to monitor, test, and guide AI.


  • Specialist’s gambit: Steve Flavell, LoopUp, and the art of the strategic pivot

    LoopUp’s strategic pivot is a masterclass in modern business resilience. Steve Flavell led the company through disruption, delisting, and reinvention, turning a near-collapse into a new growth story. As cloud communications gets smarter, LoopUp’s challenge now is to match operational excellence with innovation in a rapidly shifting market.


  • Landmark AI Act enters force across Europe

    Europe’s AI Act is now entering a pivotal new phase. General-purpose AI system providers must comply with sweeping transparency, risk and documentation requirements, facing fines up to €35 million for non-compliance.


  • UK SMBs invest £1 trillion a year in tech, driving digital transformation

    UK small and medium-sized businesses now invest over £1 trillion annually in technology. New data highlights rapid digital adoption, with 99% of firms now reliant on digital tools and platforms.


  • UK competition watchdog targets Microsoft and Amazon cloud dominance

    A major UK probe has flagged serious concerns over cloud competition. Microsoft and Amazon’s dominance may now trigger tougher regulation and reshape the UK cloud market for years.


  • Bank of England weighs pause on digital pound

    Bank of England officials are reconsidering the digital pound project. Internal memos suggest a pause could redirect funding to modernising the UK’s payment rails, as budget pressure and political priorities mount ahead of the Autumn Budget.


  • Brussels delays decision on X in digital services probe

    Brussels has postponed its landmark Digital Services Act probe. The decision delays a potential fine against X. Officials say the move aims to avoid inflaming tense trans-Atlantic trade talks, leaving open questions about enforcement credibility as the EU weighs its next steps.


  • What the DUAA means for CMOs

    New data rules reshape marketing compliance and campaign design. The DUAA brings clarity to cookie consent, lawful bases, and direct marketing — with specific implications for CRM, analytics, and digital strategy.


  • Survey: Tariff fears and AI strain reshape C-suite

    UK executives face record stress levels. New Icertis research shows tariffs, regulatory shifts, and the scramble to keep pace with AI are placing UK C-suites under mounting pressure — with nearly 90% expecting tariffs to dent the bottom line, and four in five struggling to assess AI investment impact.