HBHR has launched HRGenie Auto, an agentic AI capability that acts inside its HR and payroll platform on behalf of users in real time, as new company research points to the effect of payroll errors on household finances and employee retention.
HBHR said HRGenie Auto goes beyond conversational assistance by navigating the platform on screen, locating information, and completing tasks while users watch. The company said the product is designed to remove time spent learning the software, particularly when processes change, new employees join, or support is needed.
Callum Pennington, Chief Executive Officer and Co-Founder of HBHR, said: “The HRGenie has always been able to answer questions, complete tasks and tell you where things are. But HRGenie Auto takes that a significant step further. Now, when you ask the platform something, it doesn’t just give you an answer. It takes over.” He added: “The biggest hidden cost in HR technology has never been the software itself, it’s the time spent learning it.”
HBHR paired the launch with survey findings from 2,000 UK employees gathered in February 2026. The company said 24% of respondents had found it harder to afford rent, food, or energy bills because of payroll mistakes, while 20% said they had missed a bill as a result. One in three said they could not cope financially if pay was wrong or late even once. HBHR also said 61% of employees would be likely to look for a new job if payroll errors continued over six months, rising to 76% among Gen Z workers and 72% among millennials.
The release follows HMRC’s payroll and tax changes that came into effect on 6 April 2026. HBHR will demonstrate HRGenie Auto at HR Technologies UK at ExCeL London on 29-30 April. Readers can view the product family on HBHR’s HRGenie page.
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