AI & Automation
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NYT reporter John Carreyrou sues AI developers over data use
John Carreyrou files a federal lawsuit against six AI developers. The complaint alleges the companies used copyrighted books, including his own work, without consent to train their chatbots — opening a new front in the industry’s deepening legal battle over training data.
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AI agents, identities, and legacy tech: The new security frontier
Automation is racing ahead of security controls. As AI agents join corporate networks, experts warn that 2026 will test enterprise resilience. ExtraHop’s Jamie Moles says governance, visibility, and culture will define whether businesses stay ahead or get blindsided.
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Why small businesses struggle to adopt AI — and how to move forward
AI has become accessible to small businesses almost overnight. Yet as Kelly Salter, Commercial Director at names.co.uk (part of team.blue), explains, many still struggle with skills gaps, confidence, and trust. Bridging this divide requires practical guidance and mindset change — helping small businesses see AI as a partner, not a threat.
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AI is reshaping recruitment as adoption surges
Artificial intelligence has moved from potential to practice in recruitment. Two-thirds of UK recruitment companies are now using or testing AI tools, according to APSCo UK, with automation saving up to 17 hours a week and redefining how recruiters deliver value.
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Customers value trust over speed in 2026 CX outlook
Glance’s new report shows trust matters most in 2026. The customer experience specialist’s latest data reveals that, despite rapid AI adoption, consumers continue to prize clarity and resolution over speed — with trust emerging as the defining measure of successful service interactions.
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Mason Infotech forecasts 50% revenue growth amid AI and cybersecurity demand
Mason Infotech projects 50% revenue growth this year. The Nottingham-based IT managed service provider credits its expansion to surging client demand for cybersecurity and AI-driven support, as it strengthens its leadership team and extends its reach into new sectors and regions.
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Basware acquires Redmap to expand AP automation in Australia
Basware strengthens its AP automation reach through Redmap acquisition. The global invoice automation leader has acquired Australian AP software provider Redmap, expanding its reach across the fast-growing Asia-Pacific market as governments and businesses accelerate adoption of e-invoicing and compliance automation.
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Keepit named a Leader in IDC MarketScape for SaaS data protection
Keepit has been named a Leader in IDC’s 2025–2026 SaaS Data Protection assessment. The recognition highlights the company’s independent architecture and focus on fast, secure recovery for global enterprises, reinforcing its position in an increasingly critical corner of cloud resilience.
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AI prompts average £2,350 investments from UK savers
UK savers are investing £2,354 on average after consulting AI platforms. More than half of adults now use tools like ChatGPT for financial advice, though banks’ websites and Money Saving Expert remain the most trusted sources of guidance across all age groups, according to new research by STRAT7.
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Google DeepMind collaborates with UK government on AI
UK scientists gain exclusive access to Google DeepMind technology. The partnership will support new AI tools to streamline government operations and education, marking a milestone in the UK’s AI strategy and bolstering transatlantic innovation links through multi-billion-pound investments in the country’s growing AI sector.