Features
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New UK rules for BNPL raise critical questions about ecommerce UX, conversion rates and whether frictionless finance is now a fading fantasy.
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Dior, M&S, Co-op and Harrods are the latest victims in a growing crisis. Why retail — and what happens next?
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After a turbulent year for UK–Canada trade talks, diplomatic frost and global tariff uncertainty are raising new questions about what comes next.
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With confidence at record lows, managers face rising costs, shrinking headcounts, and a renewed focus on workforce planning.
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After backlash to its ‘Copy Nothing’ campaign, Jaguar is rethinking its creative direction — and the audience it wants to serve.
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Agentic AI promises to transform customer experience economics — but only if businesses automate wisely without sacrificing service quality.
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The M&S breach is a wake-up call for enterprises — cybersecurity can’t be delegated, delayed or treated as a tech issue.
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A new survey ranks British employees among Europe’s least happy — and the underlying factors run deeper than perks or pay.
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President Trump’s easing of car import tariffs offers some relief to manufacturers — but deepens long-term uncertainty for global trade.