-
Agentic AI promises to transform customer experience economics — but only if businesses automate wisely without sacrificing service quality.
-
The M&S breach is a wake-up call for enterprises — cybersecurity can’t be delegated, delayed or treated as a tech issue.
-
A new survey ranks British employees among Europe’s least happy — and the underlying factors run deeper than perks or pay.
-
President Trump’s easing of car import tariffs offers some relief to manufacturers — but deepens long-term uncertainty for global trade.