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UK grocery sales rose while supermarket unit volumes slipped lower. NIQ says sales increased 1.8% in four weeks to September 5, but volumes declined for the first time since Easter.
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Retail returns failures are leaving online shoppers without proper refunds. A Which? investigation found inconsistent reimbursement of returned goods and standard delivery charges across several major retailers.
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Swiss online retail growth is outpacing the wider market significantly. Two industry datasets put first-half ecommerce growth at roughly 8% to 11%, compared with a 2.6% increase across retail overall.
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Revolut will take its premium travel proposition into physical airports. The fintech plans a network of branded European lounges beginning in Copenhagen in 2027, extending its subscription strategy beyond digital financial services.
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Zooplus is expanding its marketplace model across continental European markets. Germany follows France with 10,000 additional products as the retailer combines third-party sellers, AI-enriched product information and its existing customer experience.
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Irrelevant marketing is pushing UK consumers to disengage from brands. Optimizely’s survey links generic and duplicated messages with fatigue, unsubscribes, and declining confidence in brand communications.
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Domino’s sales rose as football demand strengthened first-half trading performance. New products, loyalty, and supply chain investment supported growth, while cost hedging provided greater visibility into 2027.
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Open banking is becoming deeper financial infrastructure. The UK has passed one billion open banking payments and 100 billion API calls, strengthening its role in payments, cash flow tools, and connected finance.
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AI transparency rules arrive as consumers increasingly question message authenticity. UK companies serving European customers must assess disclosure, escalation, and communication controls before Article 50 applies.
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Microsoft faces scrutiny over how subscription changes reached existing customers. The CMA is examining whether people understood their options before being moved towards higher-priced Microsoft 365 plans containing Copilot.