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Netflix has edged alongside the BBC in UK viewing choices. Ofcom’s Media Nations report shows a changing first-screen battle.
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Morrisons is testing AI inside the weekly grocery shop journey. Instacart’s Caper smart trolleys have launched in Preston.
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CAF Bank’s online outage has exposed specialist banking resilience pressures. Charities were pushed towards phone banking after a software-linked vulnerability.
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Customer experience AI is entering a tougher operational trust test. New findings show widespread copilot adoption, but trust and service quality remain the central scaling challenge.
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World Cup trading gave pubs a rare summer sales lift. The uplift helped hospitality operators, though wider pressure from costs and uneven demand remains.
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Gatwick’s water outage exposed a practical infrastructure risk sharply. Toilets, restaurants, passenger welfare, and airport retail were affected after a local treatment-works power failure.
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Tesco is widening rapid grocery delivery through marketplace partnerships now. The supermarket is adding Deliveroo and Uber Eats while extending Clubcard prices and points to app-based customers.
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TikTok Shop is testing alcohol sales under tighter customer checks. The UK pilot uses account, checkout, and delivery-stage age verification for approved licensed retailers.
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Ocado has secured a new European automation contract this week. The deal will see its latest fulfilment technology deployed for an unnamed fast-growing national retailer.
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Santander’s TSB integration is testing UK banking cost economics today. First-half profit fell as the enlarged lender absorbed motor finance provisions, restructuring costs, and acquisition-related impairment charges.