• Domino’s sales climb on football demand

    Domino’s sales rose as football demand strengthened first-half trading performance. New products, loyalty, and supply chain investment supported growth, while cost hedging provided greater visibility into 2027.


  • Open banking passes payments milestone

    Open banking is becoming deeper financial infrastructure. The UK has passed one billion open banking payments and 100 billion API calls, strengthening its role in payments, cash flow tools, and connected finance.


  • AI disclosure deadline raises communication trust questions

    AI transparency rules arrive as consumers increasingly question message authenticity. UK companies serving European customers must assess disclosure, escalation, and communication controls before Article 50 applies.


  • AI disclosure deadline raises communication trust questions

    Microsoft faces scrutiny over how subscription changes reached existing customers. The CMA is examining whether people understood their options before being moved towards higher-priced Microsoft 365 plans containing Copilot.


  • Netflix edges BBC in viewing choices

    Netflix has edged alongside the BBC in UK viewing choices. Ofcom’s Media Nations report shows a changing first-screen battle.


  • Morrisons brings AI trolleys into stores

    Morrisons is testing AI inside the weekly grocery shop journey. Instacart’s Caper smart trolleys have launched in Preston.


  • CAF Bank outage exposes resilience risk

    CAF Bank’s online outage has exposed specialist banking resilience pressures. Charities were pushed towards phone banking after a software-linked vulnerability.


  • CX leaders face AI trust test

    Customer experience AI is entering a tougher operational trust test. New findings show widespread copilot adoption, but trust and service quality remain the central scaling challenge.


  • World Cup sales lift UK pubs

    World Cup trading gave pubs a rare summer sales lift. The uplift helped hospitality operators, though wider pressure from costs and uneven demand remains.


  • Gatwick outage exposes resilience gap

    Gatwick’s water outage exposed a practical infrastructure risk sharply. Toilets, restaurants, passenger welfare, and airport retail were affected after a local treatment-works power failure.