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Basware launches AI training for finance teams navigating automation change. The certification is designed to help AP professionals manage AI agents as digital teammates, ahead of a global customer rollout on 11 May.
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ServiceNow is making enterprise AI standard across its entire portfolio. The update combines context, governance, workflow execution, and developer tooling in every product tier.
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ADP has launched an AI agent for payroll variance checks. The upgrade to Payroll Variance is now live for enterprise clients in more than 40 countries, with broader mid-market deployment planned from mid-2026.
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AWS has launched a registry to govern enterprise AI agents. The preview service aims to help teams catalogue, approve, and reuse agents across cloud and on-premises environments as adoption accelerates.
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Tesco expands AI personalisation to sharpen loyalty, relevance, and growth. A new partnership with Adobe links Clubcard insight, content creation, and co-developed experimentation as Tesco pushes for more useful offers and digitally led engagement.
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UK SMEs are losing revenue to payment failures and churn. Access PaySuite says the average annual hit is £159,500, as finance teams spend hours each week chasing preventable failures, abandoned checkouts, and customer losses.
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Greenpark has promoted three executives to support global expansion plans. The agency says the changes support operational consistency, regional accountability, and broader product development as consumer discovery fragments across search, social, paid media, and AI-generated answers.
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Oracle is pushing CX software from support functions to execution. Its new Fusion Agentic Applications target sales, marketing, and service teams with governed automation inside core workflows.
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Mojo says AI is helping advisers scale mortgage broking faster. Verified filings show revenue reached £14.2 million in 2024, as the UK mortgage market enters a remortgage-heavy period shaped by affordability pressure, renewed demand, and a wider push for technology-enabled advice with human oversight.
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Gartner data shows many AI projects are misdirected and underperforming. Basware says organisations should start with narrower, data-rich workflows where automation value can be proven, rather than forcing AI into areas with weak governance, poor data, or unclear business objectives.