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A quarter of CMOs lost customers to martech errors last year. Poor implementation, disconnected systems, and AI issues are undermining campaigns and brand trust, says new IMG research.
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Retail profit alerts more than doubled in Q2, EY reports. UK-listed firms face challenges from policy changes and geopolitical uncertainty, with a 20% rise in profit warnings year-on-year. Rising wage costs and reduced consumer spending pressure retailers, alongside tariff impacts from global trade tensions.
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The UK introduces a new AI audit standard. The British Standards Institution has launched the world’s first international certification standard for AI assurance, creating new benchmarks for independence, rigour, and global governance.
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The UK government revives the Pensions Commission to address retirement poverty. Ministers are concerned that future retirees may face greater financial challenges than current pensioners. The commission will explore solutions to improve savings and retirement conditions for today’s workforce.
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A new Government report finds businesses are failing disabled customers. The report highlights persistent barriers in retail, hospitality, and banking, with most disabled consumers lacking confidence in future access. Leading advocates say this is a commercial and moral missed opportunity for UK businesses.
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The UK targets halving sewage pollution by 2030. The Environment Secretary announced a commitment to reduce sewage pollution from water companies by 50% by 2030, addressing public concerns over pollution and governance in the water sector.
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Ofwat faces replacement amid scrutiny of water companies’ performance. A new regulator may be announced following a review by Sir Jon Cunliffe. Pollution incidents have risen sharply, with Thames Water accounting for nearly half of serious cases.
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A major UK–India trade pact will be signed in London next week. The free-trade agreement slashes tariffs on whisky and cars, boosts UK GDP by £4.8 billion, and grants duty-free access for 99% of Indian exports.
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Jason Dies has been appointed CEO of IRIS Software Group. The former Pitney Bowes leader succeeds Gus Malezis, who remains Chairman. Dies brings over 30 years of experience in global transformation and operational excellence.
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AI is fast becoming essential for businesses of all sizes. Kevin Fitzgerald, UK Managing Director at Employment Hero, explores how SMEs can drive real gains through people-first AI strategies. Recognition, support, and leadership — not just tools — are key to making AI work.