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BlackLine has widened its AI finance push into receivables workflows. Its London launch ties agentic tools to governance, auditability, and invoice-to-cash operations rather than standalone assistants.
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Ministers warned boards AI is accelerating cyber risk across sectors. An open letter says frontier models are advancing faster in offensive cyber tasks, forcing companies to tighten governance, cyber hygiene, and incident preparedness.
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Salesforce folds apps, agents, and tools into one unified catalogue. The new AgentExchange combines AppExchange, Slack Marketplace, and Agentforce listings as Salesforce adds orchestration and governance controls for production AI deployments.
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8×8 opens up AI agent building to everyday CX teams. AI Studio enters early availability with natural-language design, pre-integrated voice and digital channels, and a pricing model that lets customers test agents before moving them into production.
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Gallagher says executive impersonation fraud is now hitting UK businesses. New research points to deepfakes, voice cloning, and online executive exposure as growing risks for companies facing financial, legal, and operational disruption.
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Retailers still lose revenue through outdated integration approaches today. Patchworks says bespoke builds and temporary workarounds remain widespread in UK retail, even as poor system connectivity drives financial and operational strain.
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Cyber crises demand more than technical teams and technical fixes. Dan Potter of Immersive argues HR, legal, and communications must be drilled alongside security staff, with rehearsed handoffs and role-swap exercises helping organisations respond faster, and with greater cohesion, when incidents hit.
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Basware launches AI training for finance teams navigating automation change. The certification is designed to help AP professionals manage AI agents as digital teammates, ahead of a global customer rollout on 11 May.
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Content Guru strengthens CCaaS standing with fresh Gartner customer validation. The UK provider says the latest Voice of the Customer report puts it top for recommendation, while also scoring strongly on support, sales, deployment, and product capability.
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ServiceNow is making enterprise AI standard across its entire portfolio. The update combines context, governance, workflow execution, and developer tooling in every product tier.