Basware has launched a new AI agent training programme for finance professionals, as the invoice automation provider moves to formalise how accounts payable teams work with AI inside day-to-day finance operations.
The certification programme is aimed at AP clerks, invoice controllers, and finance team leaders, and is positioned as an early step towards more autonomous finance functions. Rather than framing AI as a replacement for people, Basware is pitching the course as practical preparation for teams that will increasingly be expected to supervise, guide, and optimise digital agents inside existing workflows.
The company said the programme has been built around a human-in-the-loop model within its Invoice Lifecycle Management platform, where AI agents can take on rules-based tasks including data extraction, coding, and routing, while staff retain control over judgement-led work. The structure is split into three sections: understanding AI, applying it in current workflows, and preparing for the next phase of finance transformation.
Basware’s case for formal training comes as finance leaders continue to weigh the operational promise of agentic AI against uncertainty over implementation. According to the company’s cited survey data, 66% of finance leaders believe agentic AI has generated more hype than any previous technology shift, while 75% say they are still working out the best way to use it. That leaves a widening gap between interest in AI-enabled finance and the practical capability required to manage it well.
Jason Kurtz, CEO of Basware, said: “AI is reshaping AP, making the teams driving it more efficient and productive, but it will not replace them. Instead, it will free them from the mundane tasks of processing and paying and allow them to focus on strategic work that delivers bottom-line results.”
That emphasis runs through the course outcomes, which include understanding what AI agents can and cannot do, identifying which tasks are automated and which remain human-owned, carrying out day-to-day AP work with AI assistance, and building confidence in AI-driven workflows. In effect, Basware is trying to create a category of finance operator that sits between process owner and AI supervisor — one able to intervene, validate, and improve performance over time.
The first AI Certified Learning Experience will be made available to Basware customers globally on 11 May through the online Basware Academy. Registration is now open via Basware’s AI Certified page.
