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Sustainable IT is becoming a harder-edged resilience and cost discipline. New Advania research shows UK organisations pairing greener hardware choices with tighter cloud scrutiny, as software overspend and cyber exposure force technology leaders to manage estates with far more care.
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Epicor has broadened Prism with new agentic ERP capabilities. The update adds design, build, and execution tools aimed at embedding AI more deeply into enterprise workflows.
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Minor IT requests are stalling UK businesses’ AI ambitions badly. Hannah Salt, Head of Customer Enablement, says weak self-service, poor process integration, and strained cross-business collaboration are limiting strategic IT progress.
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Signicat has added product leadership before Europe’s identity rules tighten. Emma Bauer joins as chief product officer as digital identity providers prepare for heavier cross-border compliance demands.
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BT is expanding its sovereign cloud and AI offer nationwide. BT Business says its new end-to-end sovereign services suite is the first of its kind in the UK, supported by research estimating an £18 billion productivity gain from faster AI adoption.
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HR data is moving directly into everyday communications work streams. Exclaimer’s new Workday integration is designed to reduce manual updates, improve data accuracy, and keep ownership clearer between HR and IT.
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Content Guru strengthens CCaaS standing with fresh Gartner customer validation. The UK provider says the latest Voice of the Customer report puts it top for recommendation, while also scoring strongly on support, sales, deployment, and product capability.
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Oracle is pushing CX software from support functions to execution. Its new Fusion Agentic Applications target sales, marketing, and service teams with governed automation inside core workflows.
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Data infrastructure decisions now sit beside debt, power, and politics. TikTok’s Finnish expansion and wider financing moves show sovereignty is now a capital-allocation issue, not just a compliance one.
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Lakeside expands its EMEA ambitions with a strategic product hire. The Cheshire-based appointment gives the DEX company a senior operator as UK demand grows for better service desk performance, stronger telemetry, and more outcome-led workplace technology strategies.