Enterprise content management company Hyland has introduced an integration with Microsoft Teams that enables employees to access, manage, and share governed business documents directly within their existing collaboration environment.
The integration, Hyland for Microsoft Teams, connects the collaboration platform with supported OnBase and Nuxeo repositories, allowing organisations to maintain established content management and compliance controls while reducing the need for employees to switch between applications.
Developed for businesses already using Hyland’s enterprise content management systems, the product allows users to search for documents, review records, and share links to centrally managed information without leaving Teams conversations or channels.
The integration also supports the capture of files shared through Teams, enabling organisations to move important documents into their existing repositories for long-term management, retention, and governance.
For businesses operating across multiple platforms, the separation between everyday collaboration tools and formal document management systems can create difficulties in maintaining consistent records. Files exchanged through chat applications may be duplicated, stored outside established workflows, or become difficult to locate when needed for operational or compliance purposes.
Hyland is addressing this through a connection that allows employees to work with existing records while keeping authoritative versions within the company’s content management platforms.
Megan Caraballo, director of industry solutions product management at Hyland, said: “As work continues to move faster and more fluidly across platforms, our job is to make sure governed content moves with it, not around it.”
She added: “Hyland for Microsoft Teams reflects our commitment to meeting employees inside the collaboration workspace they rely on every day, without asking organisations to compromise on governance to get there.”
Rather than requiring businesses to migrate existing records into a new system, the integration provides access to content already stored in supported OnBase and Nuxeo environments. Employees can share links that reference the original managed documents, allowing existing security permissions and governance processes to remain in place.
The product can also associate content with particular Teams conversations, making relevant information easier to retrieve when employees return to a project, customer enquiry, or operational issue.
Administrators manage the integration through Hyland Content Innovation Cloud, which provides the configuration tools and Teams application package required for deployment.
The capabilities are particularly relevant to regulated industries, where organisations must balance rapid collaboration with formal requirements for managing sensitive information and retaining business records.
In banking, employees working on customer relationships, lending applications, or fraud investigations can retrieve relevant documents from OnBase while continuing discussions within Teams. This reduces the need to transfer information manually between systems or create additional copies outside existing governance arrangements.
Insurance companies can use the integration to capture photographs, estimates, and adjuster reports shared during claims processing. Documents imported from a Teams channel can be assigned to the appropriate record type, allowing established claims workflows to manage subsequent processing.
Similar arrangements can support human resources departments, where CVs, offer letters, and other recruitment documents exchanged through Teams can be transferred into governed records rather than remaining scattered across chat histories or individual storage accounts.
These applications illustrate how the integration is intended to operate, although Hyland has not disclosed adoption figures or independently measured productivity improvements associated with the product.
Jacquelyn Crowhurst, chief architect – Americas enterprise partner solution at Microsoft, said: “Microsoft Teams is where our customers collaborate and make decisions every day, and those decisions are only as good as the content behind them.”
She added: “Hyland for Microsoft Teams brings trusted, governed enterprise content into the flow of work, helping organisations move faster while keeping the controls their business requires.”
The integration forms part of Hyland’s broader approach to connecting enterprise content with the applications employees use throughout the working day. For organisations with established OnBase or Nuxeo deployments, the approach offers a way to extend existing investments without introducing additional document repositories or rebuilding established workflows.
Although Hyland detailed the offering publicly on 3 November, its technical documentation records an initial release on 30 September 2026. The published release notes also specify compatibility requirements, including supported OnBase and Nuxeo versions, Hyland Content Innovation Cloud services, and commercial Microsoft 365 environments.
The initial technical documentation identifies support for specified US-based deployments, meaning organisations will need to confirm compatibility and regional availability before implementation.
Hyland says the integration is available to eligible existing customers, enabling them to bring established content management processes into Microsoft Teams while retaining the underlying security, records management, and compliance controls of their existing systems.
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