Nexum Pensions has agreed a partnership with People’s Pension to improve the exchange of information between payroll systems and workplace pension providers, as employers seek to reduce administrative complexity and improve contribution accuracy.
The agreement makes People’s Pension the first pension provider partner for Nexum’s technology platform, establishing an initial relationship with one of the UK’s largest workplace pension schemes.
People’s Pension, provided by People’s Partnership, serves more than seven million pension savers and manages approximately £45bn in assets.
The partnership brings together an established pension provider and a technology company developing infrastructure to connect payroll teams, employers, pension providers, and employees.
It is intended to reduce the need for payroll professionals to work across separate administrative systems when processing pension information.
Neither organisation has disclosed the financial terms of the agreement or confirmed a date when the new provider integration will become fully operational.
Its announcement therefore establishes the partnership rather than demonstrating that all the proposed functionality has already been delivered.
Connecting separate administrative processes —
Workplace pension administration requires information to pass accurately between several parties during each payroll cycle.
Employers must assess workers for automatic enrolment, calculate the relevant contributions, deduct employee payments, and ensure the pension provider receives sufficient information to allocate contributions to individual accounts.
Payroll bureaux and accountancy businesses managing these processes for multiple employers may need to use different provider portals, contribution file formats, and validation procedures.
Changes in employment status, earnings, pension contributions, or membership must also be reflected in the information exchanged between organisations.
Errors or incomplete records can create additional work when payments need to be reconciled or corrections submitted.
Employers remain responsible for meeting their workplace pension obligations. Employee contributions deducted from pay must generally reach the pension scheme by the 22nd day of the following month when paid electronically, subject to special rules for initial payments.
These obligations require reliable payroll information and clear arrangements for monitoring contributions.
Nexum is developing technology to address the administrative work involved in managing those records and transactions.
Its ClearWay product is designed for payroll bureaux, bookkeepers, and accountancy businesses supporting multiple employers.
The software brings together contribution submissions, data validation, exception handling, automatic enrolment administration, and compliance records.
Nexum also intends to support arrangements allowing employees to maintain contributions to existing pension accounts as they change jobs, while employers continue operating their established payroll processes.
Those capabilities remain subject to the functionality available to participating employers and pension providers.
First provider establishes a partnership network —
João Cabral, founder of Nexum, said disconnected systems and manual administration continued to create difficulties for payroll professionals.
“Payroll teams are at the heart of workplace pension delivery, yet too often they’re forced to navigate disconnected systems and manual processes,” he said.
The company expects its relationship with People’s Pension to support more connected processes and better visibility of pension contribution information.
Rupert Farmelo, payroll partnerships manager at People’s Pension, said the collaboration could help improve data quality and reduce complexity for employers and payroll professionals.
The organisations have not published independently verified estimates of how much time or money the integration could save.
The agreement follows Nexum’s introduction of ClearWay in September 2026, when it began inviting payroll service providers to participate in its early-access programme.
The new partnership represents a further stage in developing the company’s provider network, which will be necessary if payroll teams are to administer contributions across multiple pension schemes through connected systems.
People’s Pension becomes Nexum’s first pension provider partner, with the next operational steps dependent on implementing the agreed connection and making the relevant services available to participating payroll teams.
