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Finance staff are rethinking roles as office demands tighten further. Morgan McKinley says commuting costs, burnout, and reduced flexibility are worsening retention pressures across UK financial services.
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Zendesk is recasting customer service around autonomous AI agents today. The company says its new platform ties service automation to verified resolutions rather than ticket deflection alone.
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UK consumers increasingly ignore legitimate business calls from unknown numbers. MaxContact says scam anxiety and poor transparency around AI are creating a serious operational problem for businesses.
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Britain’s jobs market is losing momentum at the margins. Vacancies have fallen, payrolls are weakening, and pay growth is close to stalling, with the strain showing first among smaller employers and in lower-paid sectors.
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LaunchDarkly has launched runtime controls for production AI agents globally. AgentControl is designed to let software teams change live agent behaviour without redeploying applications, as enterprises push more agentic systems into production.
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Rightbrain has secured £3m to accelerate AI deployment for businesses. The Newcastle company will use the funding to expand hiring, deepen the product, and build out a partner channel in the UK and overseas.
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Silks has embedded certified ID checks into legal AI workflows. Its Credas integration is aimed at speeding up compliant client onboarding for mid-market law firms while keeping data inside a secure UK environment.
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A new study puts certainty theatre’s economic cost at £20bn. Research from Uncertainty Experts says leaders still reward the performance of decisiveness over admitting doubt, with middle managers most likely to fake confidence.
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Digital audio is gaining ground as a measurable performance channel. Audion’s new benchmark study, based on 423 EMEA campaigns, says the format is delivering uplift from brand image through to purchase intent.
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Webidoo has secured new capital to expand its SMB AI platform. The $25 million round will support growth in agentic AI, platform development, and acquisitions across SaaS and marketing.