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Workplace loneliness can persist even when colleagues are close by. Chris Britton, People Experience Director at Reward Gateway | Edenred, examines six questions that can help employees identify disconnection and rebuild healthier workplace connections.
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Entry-level work is being redrawn rather than simply removed outright. Cognizant and Pearson say HR leaders expect AI to create new early-career roles while exposing weaknesses in training models.
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Iris London has added senior operational depth to leadership team. The creative agency has appointed Ali Proctor-Walsh as head of operations and Vicci Whitlow as head of production.
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Workplace conflict is becoming a larger management capability test again. Acas research suggests managers and employee representatives are not yet working together effectively enough to prevent disputes.
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Britain’s rail operators now have sharper passenger evidence available nationally. Transport Focus has published the first results from its new survey of more than 100,000 rail passengers.
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NatWest has put AI job redesign squarely into view now. Paul Thwaite said some existing banking roles will be delivered by AI as the group’s workforce shifts towards technology, oversight, and orchestration.
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Government outsourcing policy is shifting towards public interest tests now. Departments will need to examine whether major services should be brought in-house before renewing contracts, beginning with cleaning and security services.
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AI scale is being blocked by data infrastructure weakness. Confluent research finds 72% of global IT leaders say poor real-time data foundations are slowing AI growth, with agentic adoption particularly exposed.
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SMEs want payment fundamentals fixed before more features arrive. DECTA research finds 40% of UK SME merchants feel underserved by payment providers, with security, settlement speed, transparency, and international payments among the main pressure points.
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Water service is becoming an operational ESG issue. Business Stream says its Customer Care Charter has delivered service, satisfaction, water-efficiency, and emissions progress in its first annual report.