
Cheap import reforms will redraw tax pressure across online retail. The government is accelerating customs changes for low-value imports and reviewing online marketplace VAT liability, raising operational questions for retailers, platforms, sellers, and finance teams.

UK boards are favouring proven chiefs under uncertainty and pressure. Heidrick & Struggles says the CEO route is narrowing, with finance backgrounds, international appointments, and later-career moves dominating.

Retailers face a short operational runway before VAT changes begin. The Accountancy Partnership says hospitality, leisure, and attractions businesses need to review systems, pricing, and records before 25 June.

Workplace loneliness can persist even when colleagues are close by. Chris Britton, People Experience Director at Reward Gateway | Edenred, examines six questions that can help employees identify disconnection and rebuild healthier workplace connections.

Entry-level work is being redrawn rather than simply removed outright. Cognizant and Pearson say HR leaders expect AI to create new early-career roles while exposing weaknesses in training models.

Iris London has added senior operational depth to leadership team. The creative agency has appointed Ali Proctor-Walsh as head of operations and Vicci Whitlow as head of production.

Workplace conflict is becoming a larger management capability test again. Acas research suggests managers and employee representatives are not yet working together effectively enough to prevent disputes.

Britain’s rail operators now have sharper passenger evidence available nationally. Transport Focus has published the first results from its new survey of more than 100,000 rail passengers.

NatWest has put AI job redesign squarely into view now. Paul Thwaite said some existing banking roles will be delivered by AI as the group’s workforce shifts towards technology, oversight, and orchestration.

Government outsourcing policy is shifting towards public interest tests now. Departments will need to examine whether major services should be brought in-house before renewing contracts, beginning with cleaning and security services.